Privacy Policy
Premier Travelers is a travel planning agency specializing in cruises, all-inclusive resorts, and bespoke vacation experiences. This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, use our planning tools, request a quote, or work with us to book travel. Last updated July 8, 2026.
1. Information We Collect
We collect contact and identity information such as name, email address, phone number, mailing address, and date of birth when required for travel documentation; travel preferences including destinations, cruise lines, cabin types, travel dates, budget range, and group size gathered through inquiry forms and planning tools; booking and payment details processed by secure PCI-compliant third-party payment processors and not stored on our servers; communications sent through contact forms, live chat, email, or phone; and technical and usage data such as IP address, browser type, device information, pages visited, and referring URLs collected automatically through cookies and analytics tools.
2. How We Use Your Information
We use your information to provide personalized cruise and vacation recommendations, quotes, and itineraries; book and manage reservations with cruise lines, resorts, airlines, and other travel suppliers on your behalf; respond to inquiries, consultation requests, and customer service needs; send trip confirmations, pre-cruise checklists, documents, and travel updates; improve our website, planning tools, and client experience; send newsletters, promotions, and travel deals only when you have opted in; and comply with legal, regulatory, and contractual obligations.
3. Data Protection & Security
We implement administrative, technical, and physical safeguards designed to protect your personal information, including encrypted data transmission over SSL/TLS, access-controlled client portals, and secure third-party payment processing. No method of transmission or storage is fully secure, but we retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.
4. Cookies & Tracking Technologies
Our website uses analytics cookies such as Google Analytics and Microsoft Clarity, advertising and retargeting pixels such as the Pinterest Tag, functional cookies that remember your preferences and planning progress, and local storage used by interactive planning tools to save your progress on your own device. You can control or disable cookies through your browser settings at any time; doing so may limit certain features.
5. Third-Party Services & Suppliers
We share necessary personal information with cruise lines, resorts, hotels, airlines, and tour operators required to fulfill your booking; payment processors; scheduling and communication tools such as Calendly; client profile and travel planning platforms such as TravelJoy; analytics and marketing providers; and service providers who support our internal operations. We do not sell your personal information to third parties.
6. Your Rights & Choices
Depending on your location, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion subject to legal and contractual obligations, opt out of marketing emails at any time, and disable cookies through your browser settings. Contact us using the information in Section 9 to exercise these rights.
7. Children's Privacy
Our services are intended for individuals 18 years of age or older, or for parents and guardians booking family travel on behalf of minors. We do not knowingly collect personal information directly from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised last-updated date.
9. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact Premier Travelers at trip@premiertravelers.com or 386-267-1962, Jacksonville, Florida.